Age restrictions and identity verification
Lizaro Casino accepts only players aged 18 years or older. Access to the website and all games is strictly reserved for adults. During registration, you confirm that you are at least 18 years old.
Identity verification is part of standard security measures. Lizaro will ask you to confirm your identity before processing certain requests, particularly withdrawals. This verification protects your account and prevents abuse.
If you are unsure about Lizaro's access policy, contact its support team directly before creating an account.
Control and limit tools
Lizaro provides you with several tools to help you manage your gaming: deposit limits, loss limits, self-exclusion, cooling-off periods and play time reminders. These tools allow you to set frameworks suited to your personal situation.
Deposit limits help you avoid spending more than planned. Loss limits set a cap on your potential losses. These two tools work together to give you financial control.
- Deposit limits: set a maximum amount to deposit per day, week or month
- Loss limits: set a ceiling on your acceptable losses
- Self-exclusion: close your account temporarily or permanently
- Cooling-off period: take a break without closing your account
- Play time reminders: receive alerts after a set duration
Signs of problem gambling
It is important to recognise the signs of gambling becoming problematic. If you notice changes in your behaviour or feel a loss of control, seek help as soon as possible.
Problem gambling can affect your mental health, relationships, finances and overall wellbeing. There is no shame in seeking help: professional resources exist to support you.
- Playing with money meant for other needs (rent, food, medication)
- Gradually increasing stakes or deposits to regain enjoyment
- Spending more and more time gaming
- Being irritable or anxious when unable to play
- Unsuccessfully trying to reduce or stop
- Neglecting family, work or studies
- Hiding the extent or frequency of gaming from those close to you
- Borrowing money to play or repay gambling debts
Help resources in French-speaking Belgium
Several organisations in French-speaking Belgium offer free and confidential support to people affected by problem gambling. You can contact them at any time, without commitment.
These services are independent of Lizaro and designed to help you regain control, whatever your circumstances.
| Organisation | Service | Access |
|---|---|---|
| Gambling Clinic | Counselling specialising in problem gambling | Online and by appointment |
| Players Info Service | Information and guidance towards appropriate resources | Phone and documentation |
| Gamblers Anonymous | Peer support groups, regular meetings | Local and virtual meetings |
Set a responsible gaming budget
Before you play, set a budget you can afford to lose without affecting your daily life. Treat this budget as an entertainment expense, like going to the cinema or a concert.
Divide your budget into gaming sessions and set an amount per session. Stick to these limits, even if you are winning. Gaming should remain predictable and controlled.
- Calculate your fixed monthly income after essential expenses
- Reserve a portion for your leisure and entertainment
- Set a specific budget for online gaming
- Divide this budget into individual sessions
- Use Lizaro's deposit limit tools to automate this discipline
- Track your actual spending to verify you are staying within your limits
- Regularly review your budget and adjust it if necessary
Fair gaming and transparency
Lizaro operates under a Curaçao government licence and uses a random number generator (RNG) certified by iTech Labs to ensure fair gameplay. Each result is independent and unpredictable.
Return to Player (RTP) percentages for each game are available and communicated transparently. Lizaro cannot influence results to favour the house or specific players.
If you have doubts about the fairness of a game or wish to verify certification details, the Lizaro team can provide you with additional information.
FAQ
What is a responsible gaming budget?
A responsible gaming budget is an amount of money you can afford to lose without affecting your essential expenses or financial obligations. Think of it as paid entertainment, like any hobby, and stick to it strictly.
How can I activate deposit limits at Lizaro?
You can activate deposit limits in your Lizaro account, usually in the settings or cashier section. If you need help setting up these limits, contact Lizaro's support team directly, available 24 hours a 24.
What should I do if I suspect a gambling problem in myself or a loved one?
Contact one of the specialist support organisations in French-speaking Belgium, such as Clinique du Jeu, Joueurs Info Service or Gamblers Anonymous. These services offer complete confidentiality and free support with no commitment.
How do I use self-exclusion?
Self-exclusion allows you to close your account for a set period or indefinitely. To activate it, contact Lizaro's support team who will guide you through the process. Once active, you will not be able to create a new account during the set period.
Are games at Lizaro really fair?
Yes. Lizaro uses a random number generator certified by iTech Labs to guarantee fairness. Each result is independent and unpredictable. Return to player (RTP) percentages are communicated for each game and cannot be altered in real time.
